2000 Customer Reviews

"My wife and I very much enjoyed our journey. It was clear that it would not have been reasonable to attempt such an itinerary without your organization handling the complicated logistics. Having both a local guide and driver allowed us to maximize the amount of time we had. It was clear that you have had experience with our itinerary, and have designed it well to provide a good balance of escorted and free time, and a comfortable number of activities to attempt per day.

We were happy with our local guides. Mr Wang Chun Lee in Urumqi and Turpan was excellent. Also exceptional was our guide and driver (Mr. Sun and Mr. Wang) in Lanzhou. We were somewhat disappointed with our guide Ben in Xian. He was very inexperienced. We were unhappy with the raw attempts to profit by only allowing us to visit "special shops" in Xian, particularly after it was clear that there were no governmental restrictions.

However, our time in Xian and elsewhere was very enjoyable, and I was surprised at how smoothly everything went. What attracted me to your company was having a tour with a very close match to our interests in (and time for) seeing both the Silk Road, and Tibet. We feel that your tour provided a good introduction to those areas, for a reasonable cost. My experience has shown me that the more one travels, the more places one learns of to visit next. We look forward to our next opportunity to travel with your company to explore the Silk Road west from Urumqi, through Kashgar and beyond."

"I just wanted to write and thank you very much for a wonderful trip to Beijing. Jill Smith and I had a truly memorable time seeing some of the sights and we would like to thank you for organising the whole holiday so well. Please also pass on our thanks to our guide, Richard and driver who were so accommodating with our schedule and helped us to make the most of the short time we had. "

"Thank you so much for your Xmas card I received just before we are leaving the country. We return to Switzerland, my husband closed the project he has been working for over the last 16 months. We will have fond memories of our journey here, too short to our idea, but maybe 1 day we will be back ...... Anyway, Xian has been 1 of the most extraordinary experiences, and I would certainly come back for another visit. Have a merry merry "last"Xmas of this century, and hope the next millennium will bring you all you desire."

" I had a wonderful time in China! And the tours I had through you helped make it that way. I really appreciate your help so much. The tour guide I had in Xian (Ling?) was very nice, knowledgable, and spoke English well. She was a bit immature and a little disorganized, but those were small things. I felt that she pressured me a bit to buy things at the tourist spots, and that made me feel less that she was looking out for me. I heard a similar complaint from other tourists about their tour guides. There will be more trust in the tour guide if nothing is said about making purchases unless the guide is asked for advice. - The dumpling dinner was great and I enjoyed the lunches I had. Our tour guide in Beijing was absolutely super! (She said her name was Lee/Li - I dont know the spelling) She was obviously experienced, mature, and very professional. Nothing was ever said to encourage us to buy anything, and she was great about getting us places before the biggest crowds hit. She was always very courteous and upbeat, and her English was good. I would recommend her very highly to anyone. I liked her a great deal as a person and respected her professionalism and know-how. The Peking duck dinner was great.
Both tours went smoothly without any problems and all of my flights went well. In Guilin, I immediately went to Yangshuo and stayed there the whole time in a hotel/farmhouse about 8km outside Yangshuo. (I wanted to get away from cities for a while.) The area was very beautiful and a girl at the hotel was extremely helpful and acted as my tour guide for most of the time.
And again, I appreciate all the help that you gave me. I sent you so many emails and questions and you were just so helpful and patient. Please feel free to use me as a reference if you have any fretting customers (like me!) in the future."

"I came back home yesterday as scheduled, safely, and without any trouble or inconvenience. The trip to Xian and Beijing is full of memories to me. Ms Li Mei Hua and Bi, the guides, and Mr Fan Xiao Dong and Wang, the drivers, were so kind to me and I enjoyed the trip very much, mainly due to the guides. To tell the truth, I had been a little bit anxious about asking a tour on Internet email, but your arrangement was very much satisfied. I will tell my friends of your satisfactory tour arrangement and guided tours. Thanking to both of you again, and please convey my best regards to the guides and drivers."

"We had an excellent trip to China! Thank you for all your help in putting it together. We enjoyed Hong Kong, and Guilin, and the 3 Gorges, and Beijing, and Shanghai, and Hong Kong again! Our air tickets were waiting for us in Hong Kong, just as you said. Everywhere we went we were met by guides who looked after us very well. Our first guide, Christina, in Guilin was especially good. And you arranged for the guide in Shanghai to meet us earlier than scheduled and at the other airport, in response to our phone call - thank you, we were impressed. And the conference in Beijing, which was the central purpose of the trip, was worthwhile. Some people in the UK think it is risky to use a travel agent in China who is not "known" except over the Internet. We felt confident that you would not let us down, and that has proved to be the case. Perhaps it would help your credibility to give more prominence to being part of Xian Foreign Languages University?"

"Mrs. Hughes and I have returned home to the states. We want to thank you for your excellent service and the delightful guides that met us at all points. The Victoria Cruise was wonderful and we were quite surprised to have a guide met us in Wuhan and take us to the Crystal Museum and safely to that Airport. When next we have an opportunity to visit Asia you can be sure we will contact you again."

"We returned home safely on July 4th just in time for our annual U.S.A. Independence Day celebration. I wanted to say again what a wonderful time we all had in China. You and your staff were excellent to work with. All the guides are very friendly, knowledgeable and they made sure we had a good time. In particular Jack (Beijing) and Nikki (Xian) did a fantastic job. They possessed in depth information about their cities and delivered the information in an interesting manner with very good spoken English. The other 2 guides also knew their cities well and worked hard to ensure a smooth tour."

"I had intended to write you earlier, ut your note has prompted me to do so. Over all, our experience was excellent. Everything worked as we had anticipated, flights on time and guides very good. Our trip to Inner Mongolia went equally well. So, please take these comment on potential improvement with these thoughts in mind. 1. As we discussed, please be sure those coming clearly understand all aspects of final payment - how much and how. 2. The food was great, but to much. It is not our desire or yours Im sure, to waste food. Over all, I doubt if we ear one half what we were served. 3. I suppose it is an accepted way of doing business, and it is not all bad, but being dragged through all the places where things are sold seemed a little overdone.
We would recommend you as a travel service for friends, and if we ever come to China again we will definitely use Travel China Guide."

"Thank you for your e-mail - I have only just returned home, which explains my delay in replying. We were absolutely satisfied with our tour of Xian and the guide, Nicky, was excellent. Her English was very good and altogether it was a wonderful experience - please tell Nicky that her three middle aged English ladies will never forget where the female lion is placed - because women are always right ! "