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How to Buy China Train Tickets

How to buy train tickets in China - 2 Ways

1. Book tickets online - hassle free if on TravelChinaGuide

2. Buy tickets at railway stations or ticket outlets in Mainland China - language barrier

 Valid ID is required for booking the train tickets in China, which include:
Foreign Passengers: Passport; China Permanent Residence Permit
Hong Kong, Macau and Taiwan Passengers: Mainland Travel Permit

Here are details of the 2 ways showing you how to book train tickets in China:

1  

Book with An Online Agency - Hassle Free if with TravelChinaGuide

 
  • Select seats for free
  • Reschedule for Free
  • One-to-one service in English
  • 24/7 customer support
  • 3,000+ 5-star reviews on TripAdvisor
This is the most practical and convenient way for those who speak little Chinese. TravelChinaGuide (TCG) offers excellent train ticket booking service in English:

Unbeatable service fee per ticket as low as USD6, and no extra hidden charge;

No limitation on pre-sale time and you can put an order anytime when your travel plan is set;

Easy and convenient booking web pages and app;

Well-trained operators are standing by 24/7;

Secure online booking and payment environment (TCG accepts Paypal, Credit Card through Paypal, Wire Transfer, Alipay and WeChat pay);

Last but not least, we do our best to book adjacent seats for groups traveling together!

Seat selection has become possible on China high speed trains and we will book the adjacent tickets for passengers traveling in a group. However, this is not always possible if adjacent seats have been sold out. Also, seat selection on normal speed trains are not allowed by China railway ticketing system, either.

Most railway stations allow passengers to get in and get onboard holding the passport used for booking the e-ticket only if they have done the identity verification earlier. The e-tickets booked with TCG also meet the situation.  

 See details of How to Buy Tickets Online

2  

Buy at Railway Stations and Ticket Outlets - Language Problems

Tickets Selling Office
You can also go in person to purchase tickets at any railway station or ticket outlet in Mainland China. Both of their pre-sale periods are 15 days before departure. There might be an additional charge of CNY 5 per ticket at ticket outlets as service fee. There are several preparations you need to make before going:

Search on our website or via our app to know the real-time schedule and choose your favorite train. There are LED boards at stations showing the schedule, but they are in Chinese.

Have  second, third or more choices of train, class, or even alternative departure date, in case that the ones you choose are sold out, especially during peak travel season and for popular routes.

Print out or write down the train number, class, departure station, departure date, arrival station, and all other necessary information and show them to the staff, as only selected staff in metropolises like Beijing and Shanghai may speak English.

Bring your valid ID, such as a passport. If you are going to buy for others, bring theirs, too.

Expect a long queue at the station.

Do not queue for automatic ticket vending machines at the station, as they only recognize Chinese issued ID cards.

 Railway Stations in China
 Useful Chinese Phrases for Train Travel


5 Tips on How to Get Train Tickets in China

  The pre-sale time of China railway tickets is now 15 days before departure. But TravelChinaGuide accepts customers' bookings without time limitation, so you can book with us whenever you finalize your travel plan. 

 China train tickets do sell out, especially for distant locations and popular routes. During peak travel seasons, such as Chinese New Year and the National Day holiday from Oct. 1 to 7, they can sell out within minutes. You are advised to book as early as possible. 

 Most Chinese railway stations have applied E-tickets, where passengers can get in and get onboard the train holding only passport. So you need to bear the ticket information in mind or wrtie it down or print it out on a piece of paper.

  The ticket price does not include insurance and you need to buy travel insurance separately.

  Children aged 6 to 14 years old need to buy children's tickets while those under 6 years old ride for free. Please note that children as a rule should be accompanied by adults. See detailed Train Travel in China with Kids

  If you are unable to leave on schedule, you can refund or change the ticket.  

 See also:
How to Buy High Speed Train Tickets in Hong Kong
China Train Travel - A Beginner’s Guide

- Last updated on Jul. 27, 2023 by Catherine He -
  • Customer Reviews
  • Questions & Answers
  •  
    4.980 Reviews
    Burhan
    India
    Posted on Jun. 01, 2023
    Excellent service
    Robinson
    New Zealand
    Posted on May. 07, 2023
    This was the first time we bought train tickets in China with an online service. We were 15 people all together and bought for 3 different sectors in mainland China. The booking and the payment system was easy to follow. And the staff was really attentive as well as responsive to our queries. Please keep up this great performance!
    Karim S
    Canada
    Posted on Mar. 18, 2023
    Many thanks for all your efforts. So gladful for your infos, hopefully I can come back again to visit your beautiful country soon and make new train tickets bookings with you.
    William
    Germany
    Posted on Jul. 30, 2020
    I booked the tickets from Beijing to Guangzhou for my colleague and myself. It was a long journey. The online train booking service was convenient for foreigners, who cannot speak Chinese. I just submitted the online booking and collected the paper tickets at train station. The train ride was comfortable and the staff on the train were friendly to the passengers. It was a pleasant trip.
    Nielsen
    Denmark
    Posted on Jul. 03, 2020
    I was new in China, and I would work in China in next 3 years. Thanks for booking train tickets for me this time, that was pretty easy and convenient, and I will use your service in my future holidays in China. Looking forward to it!
    Jonathan
    USA
    Posted on Jun. 10, 2020
    Yes we are satisfied with your booking service, you website was easy to use. But Something unexplained happened: first the train car where I was booked was packed but rest of train mostly empty. Then the town has a tracking app with no way for foreigners to register. They should change. Thanks for your help.
    FITZGERALD GRAY EMMA
    England
    Posted on May. 20, 2020
    I am so sorry for all of the health issues that have happened in China, but you are a strong company. I always trust you and wish you can get well. A good review to you for dealing with our bookings and the refund. Thank you so much.
    RADITIA ANDREAS LILIS
    Poland
    Posted on May. 17, 2020
    It is a wonderful experience for all of us in China. Many thanks for your help and we can travel in china smoothly. When we would like to change our trip schedule or cancel the tickets, your guys are very helpful and make a change for us. We would like to delivery service and you can help us to amend that, even we have submitted our booking. We booked the mutianyu Great wall tickets, but we do not want the round trip-cable car. You can help me to change the activity. We will recommend you to our more friends. Thanks for your help....More
    Jacky
    USA
    Posted on Apr. 09, 2020
    We are happy for your service. You made our trip easy and smooth. Because of my fear of high level, we travelled many cities in China about one month with trains. Compared with the normal trains, we like the high speed trains much more. However, to spend the night on the train, the overnight train with the bunk would be comfortable. Thanks.
    DENNY
    United Kingdom
    Posted on Mar. 29, 2020
    After we back to home, we heard bad things happened in China. We had a great time in China on Jan, and your company’s service is professional and super, we hope your company will survive from bad virus, because we want your help again in our next trips in China.
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